Frequently Asked Questions
Find answers to your queries about orders, ingredients, shipping, and more at Scooop.
Frequently asked questions
Find all the information you need about Scooop Supplements.
Refunds are only given if there is a defect/ problem with the product
Yes, feel free to email us for samples at info@scooopsupplements.co.nz
Store in a cool, dry place
A scoop is one serving, although two scoops is fine
Yes, our products are MPI tested
30-33 depending on product
You will be emailed a tracking link once your order is processed.
You may modify your order by sending us an email at info@scooopsupplements.com. Orders can not be cancelled.
It is not recommended, and should only be taken under medical or diabetic supervision
1-3 days urban shipping, 3-5 days rural shipping
To Australia, yes
Visa, Mastercard, AMEX, Apple Pay, Google Pay, PayPal and Afterpay
No, all our products are naturally made
A flat rate of $10 for urban shipping, $15 for rural shipping
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